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Privacy Policy

Last Updated: [May 12, 2025]

Zetapeak respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our website, trading platform, products, services, and related features.

By using Zetapeak, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, information generated through your use of our platform, and information received from third-party service providers.

The types of information we may collect include:

Account Information
Such as your name, email address, phone number, country or region, account credentials, and communication preferences.

Identity Verification Information
Where required, we may collect information used for identity verification, compliance, anti-money laundering, fraud prevention, and account security purposes. This may include identification documents, proof of address, date of birth, nationality, and related verification data.

Trading and Transaction Information
Such as account activity, asset preferences, trading history, order records, deposits, withdrawals, balances, wallet addresses, and related transaction data.

Technical and Device Information
Such as IP address, browser type, device identifiers, operating system, access time, language settings, referral URLs, log data, and platform usage behavior.

Cookies and Tracking Information
We may use cookies and similar technologies to improve website performance, remember user preferences, analyze traffic, and enhance the user experience.

2. How We Use Your Information

We use the information we collect to operate, maintain, improve, and secure our platform.

This may include using your information to:

  • Create, verify, and manage your account;

  • Provide access to trading products, market tools, and platform features;

  • Process deposits, withdrawals, transactions, and account-related requests;

  • Conduct identity verification, compliance checks, fraud prevention, and risk management;

  • Monitor platform security and detect unauthorized activity;

  • Improve website functionality, user experience, and product performance;

  • Communicate with you about your account, service updates, security notices, and customer support matters;

  • Comply with applicable legal, regulatory, and reporting obligations.

3. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to understand how users interact with our website and platform.

Cookies may help us:

  • Keep users signed in;

  • Remember preferences;

  • Improve platform performance;

  • Analyze website traffic;

  • Detect suspicious activity;

  • Support security and fraud prevention.

  • You may adjust your browser settings to refuse or delete cookies. However, some platform features may not function properly without certain cookies.

4. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our services, comply with legal obligations, protect our rights, or maintain platform security.

These third parties may include:

  • Identity verification and compliance service providers;

  • Payment, banking, wallet, or transaction service providers

  • Cloud hosting, infrastructure, and cybersecurity providers;

  • Analytics and technical service providers;

  • Legal, regulatory, law enforcement, or government authorities where required by law;

  • Professional advisers, including legal, audit, and compliance consultants.

  • All third-party service providers are expected to handle personal information in accordance with applicable data protection standards.

5. Data Security

We take reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include encryption, access controls, monitoring systems, secure infrastructure, internal policies, and account protection mechanisms.

However, no method of online transmission or electronic storage is completely secure. Users are responsible for maintaining the confidentiality of their login credentials and for using strong security practices, including enabling two-factor authentication where available.

6. Data Retention

We retain personal information for as long as necessary to provide our services, maintain business records, resolve disputes, enforce agreements, comply with legal and regulatory obligations, and support security or fraud prevention.

Retention periods may vary depending on the type of information, the purpose of processing, and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely store it in accordance with applicable policies and laws.

7. International Data Transfers

As an online trading platform, Zetapeak may process and store information through service providers located in different countries or regions.

By using our services, you understand that your information may be transferred to, stored in, or processed in jurisdictions outside your country of residence. Where required, we take reasonable steps to ensure that such transfers are handled with appropriate safeguards.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of certain personal information;

  • Object to or restrict certain types of processing;

  • Withdraw consent where processing is based on consent;

  • Request a copy of your personal information;

  • Manage cookie preferences through your browser settings.

  • To exercise your rights, you may contact us using the contact information provided below. We may need to verify your identity before processing your request.

9. Marketing Communications

We may send you service-related notices, platform updates, product information, or promotional communications where permitted by law.

You may opt out of promotional communications at any time by following the unsubscribe instructions in the message or by contacting us directly. Please note that you may still receive important account, security, legal, or transaction-related messages.

10. Third-Party Links

Our website or platform may contain links to third-party websites, services, tools, or resources.

This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices, content, or security of third parties. We encourage users to review the privacy policies of any third-party services they access.

11. Children’s Privacy

Zetapeak services are not intended for individuals under the age of 18 or the legal age of majority in their jurisdiction.

We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we may take steps to delete such information and restrict access to our services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or operational needs.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Continued use of our services after any update means you acknowledge the revised Privacy Policy.

13. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how your personal information is handled, please contact us at: